> ## Documentation Index
> Fetch the complete documentation index at: https://help.lunacal.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Booking Questions

> Use Booking Questions to collect the key details you need before a meeting. You’ll find this under the “Event Types” you want to configure.

> Note: You can reset Booking Questions to default

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**Step 1**

On “[**Event Types**](https://app.lunacal.ai/event-types)”, select the event type you want to edit. You can click anywhere on the square box or use the **gear button**.

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**Step 2**

Navigate to the **Booking Questions** tab.

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**Step 3**

**Add/Edit your booking question** **:** \
Note:  You can’t delete or change the question type of **default questions**.\
\
To create a new question, click **Add/Edit Booking Question**, then choose the question type from the dropdown.\
Here are the available question types and their use cases:

| **Question Type**                | **Description / Use Case**                                                                                                    |
| :------------------------------- | :---------------------------------------------------------------------------------------------------------------------------- |
| **Email**                        | Collects a single email address from the attendee.                                                                            |
| **Phone**                        | Collects a phone number with country code.                                                                                    |
| **Short Text**                   | Accepts short, one-line answers (e.g., name, company, comments).                                                              |
| **Long Text**                    | For longer responses or open-ended questions (e.g., “Tell us more about your project”).                                       |
| **Dropdown**                     | Displays a list of predefined options — users can select one.                                                                 |
| **Multiple Emails**              | It allows attendee to input more than one email address (useful for group invites & every email will get confirmation email). |
| **Check Box (Multi Select)**     | Lets users select multiple options from a list.                                                                               |
| **Multi Choice (Single Select)** | Lets users choose only one option from multiple choices (radio-button style).                                                 |
| **Pipedrive Custom Field**       | Links a question directly to a custom field in your connected Pipedrive account.                                              |
| **Consent Checkbox**             | Used for consent or agreement confirmations (e.g., “I agree to the terms and conditions”).                                    |
| **Attachment**                   | Lets users upload file eg.(Images, Docs, sheets etc.)                                                                         |

**When adding a new question:**

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| **Field**             | **Description**                                                                                                                                                                                                                                          |
| :-------------------- | :------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Mandatory**         | When enabled, attendees must answer this question before completing their booking.                                                                                                                                                                       |
| **Internal Label**    | A private tag for question (not shown to the booker). Whatever you enter here can also be used in workflows — for example, if the internal label is **Phone\_Number**, you can reference it as  to display the attendee’s phone number in your workflow. |
| **Answer Suggestion** | Optional preset text or examples shown inside the input field to attendees on what to enter.                                                                                                                                                             |

When editing the **Name** question, you can use the **Split** option to ask the booker to enter their first and last name separately.

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> **<u>Please don't edit the default booking questions that you see. It might lead to unexpected behaviour. You can turn them off if you don't want to use it.</u>**

**Step 4**

Use the toggle to “**Hide/Unhide**” any question, hidden questions aren't going to show on your public booking page to attendee.

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**Common mistakes to avoid**

* Editing **default booking** questions instead of turning them off, which can cause unexpected behavior.
* Forgetting to click “**Save**”, so new fields don’t appear on the booking page.
* Using the wrong question type (e.g., Short text for multi-choice answers), leading to messy data.
* Hiding required info by mistake with “**Hide/Unhide**”, causing gaps in submissions.

**Good defaults to start with**

* Keep “**Name**” (with “split”), “**Email**”, and one qualifier (e.g., “Short text” for goal).
* Use “**Mandatory**” only for must-have fields; keep the form short.
* Prefer “**Dropdown**” or “**Multi Choice**” for standardized answers; use “Long text” sparingly.
* Add a “**Consent Checkbox**”, It's used for consent or agreement confirmations (e.g., “I agree to the terms and conditions”).
