> ## Documentation Index
> Fetch the complete documentation index at: https://help.lunacal.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Team Bookings

> In a team workspace, the Bookings page shows all bookings made for your team’s event types. It gives you a unified place to view, update, and manage every meeting scheduled through your team’s scheduling pages.

> **Note:** In team workspaces, only members with the right permissions (team Owner & Admin) can edit or update bookings, based on their role.

***

## **Booking Views & What They Mean**

1. **Upcoming**\
   All confirmed future team bookings across your event types.

   <Frame>
     <img src="https://mintcdn.com/lunacalai/nBQeGnz5KDsiGESL/images/mb01.webp?fit=max&auto=format&n=nBQeGnz5KDsiGESL&q=85&s=843db0d86767539c717dd7d3696c9374" alt="Mb01" width="2940" height="928" data-path="images/mb01.webp" />
   </Frame>
2. **Unconfirmed**\
   Bookings that require further action — e.g., awaiting payment completion or manual approval.

<Frame>
  <img src="https://mintcdn.com/lunacalai/nBQeGnz5KDsiGESL/images/mb02.webp?fit=max&auto=format&n=nBQeGnz5KDsiGESL&q=85&s=cc00e7674179a41c88d3f078036b69a3" alt="Mb02" width="2930" height="922" data-path="images/mb02.webp" />
</Frame>

3. **Past**\
   Meetings that have already occurred.

<Frame>
  <img src="https://mintcdn.com/lunacalai/nBQeGnz5KDsiGESL/images/mb03.webp?fit=max&auto=format&n=nBQeGnz5KDsiGESL&q=85&s=3e61e6cf8ddb1eef500bd9f1c9500357" alt="Mb03" width="2940" height="1248" data-path="images/mb03.webp" />
</Frame>

4. **Canceled**\
   Previously scheduled meetings that were canceled by your team or by the attendee.

<Frame>
  <img src="https://mintcdn.com/lunacalai/nBQeGnz5KDsiGESL/images/mb04.webp?fit=max&auto=format&n=nBQeGnz5KDsiGESL&q=85&s=0525d2ab1f8659fa49d78a456316c19a" alt="Mb04" width="2940" height="1132" data-path="images/mb04.webp" />
</Frame>

***

## **How to Access Team Bookings**

1. In your team workspace sidebar, click **Bookings**.
2. The list refreshes to show bookings for events that belong to your team’s workspace (not your personal events).

***

## **Edit, Reschedule, or Cancel a Team Booking**

Use the **Edit** menu on any booking in the list to:

<Frame>
  <img src="https://mintcdn.com/lunacalai/EiRiWQXlaaP6g_6z/images/Screenshot5.webp?fit=max&auto=format&n=EiRiWQXlaaP6g_6z&q=85&s=350f6e4c9e9158819d6e75cdea99924d" alt="Screenshot5" width="2488" height="998" data-path="images/Screenshot5.webp" />
</Frame>

* **Reschedule** — pick a new time and send the updated invite to the attendee(s)
* **Request a Reschedule** — prompt the attendee to choose a new time
* **Cancel** — remove the booking from the calendar and notify
* **Change Location** — update the meeting type (e.g., Zoom, Meet, physical address)

![](https://mintcdn.com/lunacalai/bfK18yrUA-FTWu0v/images/manage_bookings/3.webp?w=2500\&fit=max\&auto=format\&n=bfK18yrUA-FTWu0v\&q=85\&s=389148b780bd2041c80d63548227159d)

**After any change**, Lunacal automatically sends updated notifications/mails to attendees & hosts.

## **Booking Details & Full View**

Click a booking entry to open its detail panel. Here you can:

* See attendee contact info
* View which event type was booked
* See assigned team member(s)
* Copy conferencing links for meetings (Zoom, Meet, Teams, etc.)

![](https://mintcdn.com/lunacalai/bfK18yrUA-FTWu0v/images/manage_bookings/4.webp?w=2500\&fit=max\&auto=format\&n=bfK18yrUA-FTWu0v\&q=85\&s=6977f7405e996d6c84b8f01f5d2d7c5b)

This is helpful to prepare before a meeting starts.

## **Handling Unconfirmed Team Bookings**

The **Unconfirmed** tab shows bookings that haven’t been fully completed, such as:

* Bookings with **pending payment**
* Bookings awaiting **manual approval**

<Frame>
  <img src="https://mintcdn.com/lunacalai/-Hwde0MEsa_gjb8t/images/Screenshot0.webp?fit=max&auto=format&n=-Hwde0MEsa_gjb8t&q=85&s=ff8a163b38b49ae9a2785c7f477593a4" alt="Screenshot0" width="2534" height="934" data-path="images/Screenshot0.webp" />
</Frame>

Review this section regularly so team members with booking privileges can follow up and convert them into confirmed meetings.

## **Past & Canceled Bookings**

* **Past:** Review completed meetings across the team; useful for reporting, notes, or CRM follow-up.
* **Canceled:** See meetings that were canceled, either by your team or by attendees — this can help you spot patterns in no-shows or reschedules.

## **Permissions & Editing Rights**

Team Owners and Admins can view all bookings and often can edit them.

However:

* Only the event **owner** or users with appropriate team roles can **edit or cancel** individual bookings

Always make sure you’re in the correct **team workspace** and have the required permissions before editing bookings.

## **Best Practices for Team Booking Management**

* Check **“Unconfirmed”** daily — don’t let pending actions accumulate.
* Standardize meeting **“Location”** defaults (e.g., Zoom for demos) to reduce errors.
* Use **reschedule requests** when timing shifts instead of canceling outright.
* **Review** the **Canceled** tab weekly to identify possible booking friction points.

## **Common Mistakes to Avoid**

* Editing booking details directly in a connected calendar instead of through the team **Bookings** page.
* Forgetting to send updated notifications after rescheduling or canceling.
* Ignoring unconfirmed bookings, leading to lost revenue or missed meetings.
