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What “Disable Cancellation / Rescheduling” Means
  • By default, clients may be allowed to cancel or reschedule their booked events. With these settings:
“Disable Cancelling” — prevents clients from canceling once a booking is confirmed. “Disable Rescheduling” — prevents clients from changing the time/date of a confirmed booking.

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Step 1

Go to Event Types.

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Step 2

Select the event for which you want to disable cancellation or rescheduling and click on the Settings icon on that event card.

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Step 3

Choose Edit from the dropdown.

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Step 4

In the “Event Types” section, scroll down to find “Advanced.”

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Step 5

“Disable Cancelling” → Toggle this ON to prevent the booker from cancelling the meeting.

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Step 6

“Disable Rescheduling” → Toggle this ON to prevent the booker from rescheduling the meeting.

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Step 7

Click “Save” to apply the changes.
🔄 What Happens to Existing Bookings & How It Affects Clients
  • For new bookings after you enable the toggle: Clients will not see options to cancel or reschedule.
  • For existing bookings (before you enabled the toggle): They remain unaffected and attendee can reschedule/cancel bookings.
  • Clients trying to cancel/reschedule: They will not have the option on their booking page (or the links/buttons will be disabled).
  • If a booking needs to be rescheduled/cancelled by you (the host), you can still do it via your bookings.