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Coupons allow you to offer discounts on paid events so you can run promotions, reward specific customers, or temporarily reduce prices. They are ideal for limited-time offers, seasonal deals, customer perks, and special campaigns.
  • Prerequisite: You need a payment app before creating coupon, Connect Paypal OR Stripe from Integrations -> payment

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Step 1.

Navigate to Event Types & Open the event type you want to configure by clicking on (⚙️) icon.

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Step 2.

Navigate to Payments & toggle ON “Charge for this event”
If the Payment App toggle is turned off, you will not be able to create coupons.

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Step 3.

Inside Payments, you’ll find the Coupons, Click Create Coupon to open the coupon creation modal.
Important: Coupons are available only for paid events.

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Creating a Coupon

You’ll need to fill in the following details:
Coupon CodeDiscount Type & ValueExpiration DateUsage LimitMinimum Booking Price (Optional)
Unique promo code entered by attendees at checkout (e.g. WELCOME80)Percentage-based discount (e.g. 80%). 100% discount not allowedDate after which the coupon becomes invalid/expiredNumber of times the coupon can be used.Minimum total price required for the coupon to apply. ( Best suited for package-based or multi-slot bookings.)
Discount types explained
  • Percentage discount – Reduces the event price by a percentage (e.g., 80% off).
  • Fixed amount discount – Deducts a fixed amount from the event price (e.g., $10 off).
Note: You cannot combine percentage and amount discounts in a single coupon.

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Minimum Booking Price (Special Coupons)

The Minimum Booking Price lets you control when a coupon becomes valid. This is useful when your event supports multi-slot or package bookings.

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Example

COUPON50 Set to 50% discount.
  • Price per slot: $20
  • Attendee selects 2 slots → Total = $40
  • Coupon minimum booking price = $50 → ❌ Coupon will not apply
  • Attendee selects 3 slots → Total = $60
  • Coupon minimum booking price = $50 → ✅ Coupon **applies successfully **and the final price will be 30$
This ensures discounts are applied only when the total booking value meets your criteria, helping you avoid very small discounted bookings.

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How Coupons Work for Attendees

  • Attendees can apply the coupon code during checkout
  • The discount is applied instantly to the final price
  • If the coupon is expired or usage limit is exceeded, it won’t be accepted
  • A coupon will be rejected if:
  • It has expired.
  • It has reached its usage limit.
  • It’s entered in the wrong event’s checkout (coupons are event-specific).
  • When a coupon is applied:
  • The discounted price is shown before checkout.
  • The final amount charged reflects the discount.
  • The coupon label appear in confirmation emails of attendees.

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Things to Keep in Mind

  • Coupons work only when payments are enabled for the event
  • 100% discount coupons are not supported
  • Coupons are specific to the event type they are created for
This helps you control pricing while still keeping payments and access secure.

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Troubleshooting

  • Coupon not applied? Confirm payments are enabled and the coupon is created for the correct event type.
  • Discount doesn’t show at checkout? Double-check the coupon code spelling and expiration date.
  • Coupon already used? Check the usage limit — it may have been reached.
  • Coupon reduced price less than expected? Make sure the discount type (percent vs amount) matches your intention.