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Documentation Index

Fetch the complete documentation index at: https://help.lunacal.ai/llms.txt

Use this file to discover all available pages before exploring further.

Your guests and clients will see your domain in the sender address, keeping your brand consistent.
Note: Custom SMTP is available on Enterprise plan. If the section does not appear in your settings, check your current plan.

Where to configure it

Personal account:
Go to Settings → Profile and scroll down to the SMTP Configuration section.
Custom SMTP
Team workspace:
Go to Settings → Teams → [Your Team] → Settings → Advanced and scroll down to the SMTP Configuration section.
Teams SMTP

Setting up Custom SMTP

  1. Click Configure in the SMTP Configuration section.
  2. Fill in the following fields:
Personalaccount SMTP
FieldDescriptionExample
HostYour SMTP server hostnamesmtp.gmail.com
PortSMTP port (commonly 587 for TLS, 465 for SSL, 25 for plain)587
EmailThe SMTP login/username (usually your email address)you@yourdomain.com
PasswordThe SMTP password or app-specific passworduirt-beoa-opqz
From NameThe sender name your recipients will seeAcme Support
From EmailThe sender email address your recipients will seebookings@yourdomain.com
  1. Click Save. The section will show a Configured badge when saved successfully.
Note: The password cannot be edited after saving. To update it, delete the current configuration and add it again.

Common SMTP settings by provider

Gmail / Google Workspace
  • Host: smtp.gmail.com
  • Port: 587
  • Use an App Password if 2-Step Verification is enabled.
Outlook / Microsoft 365
  • Host: smtp.office365.com
  • Port: 587

Disconnecting Custom SMTP

Click the Delete button in the SMTP Configuration section to disconnect your SMTP server. What happens when you disconnect:
  • Emails stop sending — all workflows that were created or updated while SMTP was connected will stop sending emails.
  • Workflows are disabled — those workflows will be disabled for all event types they are attached to.
  • Re-verification required — you will need to re-verify the email content of these workflows before they can send again.
Reconnecting SMTP will not automatically re-enable disabled workflows. You will need to re-attach them to your event types manually.